Your big ideas deserve serious ops. We’ve got you.
Fractional integrator & operations partnership | bespoke ops projects | VIP day | Hiring projects
Your inbox is the helpdesk. Your team’s stuck without you. But your brain is too expensive to waste on admin.
We turn chaos into systems that run like first-class cabin crew and give you the freedom to lead again, champagne in hand.
Why founders like you come to us
You’re meant to be in the penthouse suite, elevated and calm with everything running underneath… but you’re stuck changing the sheets.
Do any of these sound right?
You haven’t taken a real holiday since you started the business (and if you did, your laptop came with you)
You’re secretly scared to grow because your backend will implode
You’ve hired good people but you’re still the glue holding it all together
You feel less like the CEO in first class and more like the flight attendant running up and down the aisle
You’ve become the bottleneck you swore you’d never be
We step in with ops leadership, systems that actually work, and a team that gets sh*t done
Why founders like you come to us
You’re meant to be in the penthouse suite, elevated and calm with everything running underneath… but you’re stuck changing the sheets.
Do any of these sound right?
You haven’t taken a real holiday since you started the business (and if you did, your laptop came with you)
You’re secretly scared to grow because your backend will implode
You’ve hired good people but you’re still the glue holding it all together
You feel less like the CEO in first class and more like the flight attendant running up and down the aisle
You’ve become the bottleneck you swore you’d never be
We step in with ops leadership, systems that actually work, and a team that gets sh*t done
Why growth feels so damn hard
You’re a visionary founder with a thriving service business, but behind the glossy client wins, you’re still the concierge desk. Every decision, every “quick question,” every bottleneck? It all lands on your desk.
Maybe you’ve tried hiring a VA, OBM, or contractor, but it’s still dependent on one person. Your ops are holding together… until someone takes leave or disappears, and suddenly sh*t hits the fan.
And while your business coach keeps throwing brilliant growth ideas at you, there’s no one to implement them. Instead of feeling excited about scaling, you’re secretly dreading it because deep down you know your backend won’t cope.
Sound familiar?
Mondays kick off with a wall of meetings and unanswered emails
You spend all day answering “quick questions” that are anything but quick
The VAs you hired to help? You’re still managing and handholding them
Nothing moves forward without your say-so, making you the bottleneck you swore you’d never be
You feel guilty admitting it, but you don’t even like your role anymore
You’re drowning in admin when you’d rather be creating, leading, or serving clients
Quietly, the thoughts creep in:
“Maybe I’m not cut out for this level of leadership.”
“If I grow any bigger, I’ll break.”
“Why can’t anyone just do their job without asking me 387 things?”
“I’ve hired good people… why am I still the glue holding this together?”
“What if I get sick or take a holiday? Will it all collapse?”
You run the show, we handle backstage
The gold-standard retainer for founders ready to scale without chaos.
You’ve built momentum. You’ve got clients, a team, and a business that works… on paper. But behind the scenes, you’re still the glue, the bottleneck, and the unofficial team therapist.
The Fractional Integrator & Operations Partnership is how you get out of that cycle. Permanently. This isn’t a project, a coach, or a single VA. It’s a managed service agreement that places an experienced Integrator and full operational support team inside your business every week.
We run your operations so you can scale sustainably, strategically, and without losing your mind.
When you’re the glue and the grenade
Every “quick question” lands in your inbox
Processes exist… but only in your head
Big ideas stall in the admin traffic jam, never making it to the runway.
You can’t take a proper holiday without the business stopping completely
If that’s your reality, you don’t need another course, coach, or workflow hack. You need leadership in your operations delivered by a team that knows how to make your business run.
Your operational power team
We embed ourselves in your business as your Fractional Integrator + Ops Crew handling day-to-day management, project delivery, and accountability across your team.
We handle the flow. You hold the vision.
That means:
Projects actually finish on time and on budget
Your team stays accountable without you hovering
You finally get space to lead, create, and breathe
Where vision meets action
Lock in 90-day priorities to keep focus tight and results visible
Manage projects and operations through weekly touchpoints
Centralise communication with first class lounge calm instead of terminal chaos
Build dashboards so you always have clarity, even when you’re having cocktails in Bali
Handle the operational delivery so you’re free to stay in CEO mode
Freedom, finally
80% fewer team comms within 30 days
10+ hours a week back for CEO-level work
Smooth, predictable operations, even when you’re not around
Your first stress-free holiday (yes, really)
This is your done-for-you operations leadership. It’s not a hand-holding exercise, not another hire to manage, and it’s definitely not a short-term fix.
The Fractional Integrator & Operations Partnership is your high-touch, long-term solution for running your business like a real company instead of a glorified to do list.
Minimum 12-week engagement. Ongoing weekly retainer. Designed for founders who want operational partnership, not admin support.
Keen to see how we can give you your life back?
The Grow Advantage Intensive (VIP Day)
Because sometimes you can’t wait months. You need it working by Monday. This is your emergency Botox appointment. Instant lift, no downtime.
Your 1-day ops overhaul
This isn’t a strategy chat. It’s a get-it-done day. You’ll spend 90 minutes live with Chrissy, unpacking your biggest operational bottleneck. Then she gets to work, building, fixing, or reworking what you need that same day.
By sunset, you’ll have a streamlined solution ready to roll.
Fast track to done
Pre-questionnaire + kickoff call to set the vibe
90-minute live session to map the fix and finalise decisions
Behind-the-scenes build where Chrissy implements or documents the solution that day
Client Impact Report so clear it sparkles
One week of white-glove follow-up support for tweaks and questions
Credit towards your first retainer month if you keep the party going with us
Your business, un-clogged
Your top operational problem fixed, built, or streamlined in a single day
A clear, documented process or system that actually sticks
An action plan for what’s next
Immediate breathing room (and probably better sleep)
You know that feeling when you walk out of a day spa with a fresh blow-out, new nails, perfect brows, and glowing skin? This is that feeling
90 Minute Strategy Sessions
Targeted strategy to get you unstuck and moving fast with clarity that feels like a first-class lounge; calm, quiet, everything at your fingertips.
Clarity is cheaper than burnout
Sometimes you don’t need a full project or a long-term partner. You just need a sharp set of eyes on your business. A glass of clarity poured neat, and it hits instantly. This is the glass of “oh thank god” your business has been begging for.
Your 90 minutes of focus
90-minute deep dive into your top priorities or pain points
Practical you can start implementing straight away
Space for live Q&A, brainstorming, and tackling what’s been on your “later” list for too long
What you walk away with
A plan sharper than Christian Louboutin stiletto heels
Direction on systems, team, or strategy that’s been keeping you stuck
Confidence you’re focusing on the right things, not just urgent things
A lighter load, a cheeky glow, and maybe even some “oh damn, I love my business again” energy
Bespoke Operations Projects
For founders who know exactly what’s broken but have zero time (or patience) to fix it.
When ops are holding you back
Onboarding feels clunky and inconsistent (less five-star check-in, more hostel scramble)
Delivery processes are messy and full of bottlenecks
Your CRM is either a ghost town or a dumpster fire
Team comms look more like crossed wires than clear channels (more traffic jam than chauffeur-driven ride)
Your custom clean-up crew
We take your short list (or your mile-long one) and turn it into a smoother, smarter backend. Think:
Onboarding that feels seamless
Delivery processes that run like a Prada runway show
CRMs and systems that actually get used
Internal comms that don’t fry your brain
Specialists on tap, not your payroll
We design a project plan that fits like haute couture
Bring in specialists where they’ll have the most impact
Manage the project end-to-end so you don’t have to
Hand over processes as beautiful and smooth as an infinity pool
Your backend glow-up
Your business runs smoother, faster, and without constant babysitting. Clients notice. Ops done right feel like caviar service - rare, indulgent, and far above ordinary.
✨ See how we’ve done it for 45+ service businesses, from trade teams to digital agencies to multi-site clinics. [Check out our case studies!]
Hiring Projects
Done-for-you recruitment for admin, ops, and support roles without inflated agency fees. Think private shopping concierge meets HR fairy godmother.
Guesswork isn’t a recruitment strategy
Sometimes you don’t need a whole HR department. You just need the right person, right now.
We hunt, you choose
We design the role and write the job ad that actually attracts talent
A social campaign that pulls in candidates like velvet ropes at a rooftop bar
Shortlists sharper than a diamond cut. Only the crème de la crème makes it through
You make the final call with our guidance, so you feel confident
Onboarding templates included so your new hire glides in like they’re on a private jet
A role that pays for itself
A hire you trust to deliver without babysitting
Onboarding that’s smooth and stress-free
ROI that shows up faster than room service at the Hilton
Client results
Before: Quoting, invoicing, managing cleaners, and fielding team questions all day. After: Revenue growth, team running without daily micromanagement, Eva back in her zone of genius. 20–25 hours/week freed within 30 days! “Working with Chrissy and her team transformed my business. Client delivery turned into a scalable system and I finally had space to lead again.”
Before: Drowning in content admin and membership management, stuck doing all comms and onboarding herself. After: VA + OBM hired and trained, onboarding systemised, Em working <25 hrs/week. Team grew from 1 to 4 in 90 days! “I hated hiring until I worked with Chrissy. Now I have the most amazing growing team, and I finally get to live my life.”
Before: Running two businesses with no systems, reactive hiring, and zero headspace. After: EA + VA hired, Slack implemented, SOPs in place, 20+ hrs/week of mental load gone. Clear team structure, compliant HR, ready to scale! “Chrissy gave me the headspace and structure to get it done without burning out. She helped my business, my relationship, and even made me a better mum.”
Before: Paper notes, no onboarding, constant errors slowing growth. After: Centralised job management, onboarding guides, smoother operations. 30% reduction in job errors, faster onboarding! “Now our business runs like a well-oiled machine and we can focus on growth instead of micromanaging.”
Before: Multiple clinics with chaotic comms, inconsistent onboarding, and admin overload. After: Slack rollout, SOPs, booking system streamlined, team happier. 30% reduction in admin time! “I finally get to work in my CEO role instead of firefighting admin all day.”
The Grow Advantage model
The rhythm of your business should feel like rosé on a rooftop: relaxed and elevated with new perspective.
Strategise
Turn big ideas into a clear operational game plan.
OPTIMISE
Streamline systems, sharpen processes, and stop the bottlenecks.
MAXIMISE
Free your time, scale your team, and build a business that runs without you.
Workshops & Masterclasses
Tired of signing up for courses that sit in your inbox? You need real talk, live, and tailored to your team. Enter our chaos-killing workshops.
Stop hoarding tasks like sequins at Mardi Gras. Learn how to hand things off without the guilt, eye-rolls, or endless do-overs.
You’ll walk away with:
A delegation framework that sticks harder than lash glue
Scripts + systems so handovers don’t turn into micromanagement nightmares
Confidence to actually trust your team (and quit double-doing their work at midnight)
More space for CEO-level thinking instead of living in inbox panic mode
For founders who want their team to actually deliver. Clear frameworks, confidence boosts, and the practical skills that turn “just a manager” into a real leader.
You’ll walk away with:
A leadership toolkit that makes you look like you’ve been running Fortune 500 teams
Practical strategies for holding your team accountable without being the bad guy
Communication rhythms that cut the “quick questions” by half
Confidence to lead meetings, projects, and people like the CEO you are
You’ve got questions and we’ve got answers
What’s the difference between an Integrator, an OBM, and a VA?
Okay, let’s break it down:
A VA is your task-doer. Inbox clean-ups, calendar wrangling, data entry. Fabulous for getting sh*t off your plate, but you’re still the boss giving directions.
An OBM is one level up. They can manage projects and keep things ticking, but remember, it’s still just one person. If they ghost, your whole ops glow-up turns into a pumpkin at midnight.
A Fractional Integrator? That’s your strategic right hand. We we translate your big vision into an actual plan, lead the team, and bring in our squad (VAs, tech specialists, automation unicorns). Think penthouse suite service, not motel DIY.
How fast will I actually see a difference in my business?
Faster than a cork popping at 5pm on a Friday.
Most founders feel lighter in the first week because we centralise comms straight away. Within 30 days, clients report 80% fewer team comms and 10+ hours a week freed up. That’s not just “more productive”, that’s spa day energy for your CEO brain.
Do you replace my team?
Absolutely not. We don’t storm in like a wrecking ball. We polish what you’ve got and make them sparkle harder.
Already have a good crew? We give them the structure, systems, and accountability to actually shine. Got gaps? We’ll help you hire the right human and roll out the pink carpet so they succeed from day one. We’re the glue and the glitter.
Which service should I start with?
That depends on where you’re at:
- VIP Day = a quick fix and test drive. It’s Dom Pérignon sabrage for your ops.
- Fractional Integrator & Operations Partnership = the full boujee lifestyle, long-term leadership, consistency, and scale.
- Bespoke Ops Project = you hand us your “ugh” list, we hand you back systems that work.
- Hiring Project = you need the person yesterday, and we’ll find them (without the inflated agency bill).
Not sure? Book a free sanity call. We’ll pour you a metaphorical cocktail and tell you straight which one will actually fix your chaos.
What industries have you supported?
We’ve glam-slayed ops for more than 45 service-based businesses across:
- Professional services (coaches, consultants, agencies)
- Allied health + education providers
- Trades and construction businesses
- Creative agencies and digital product brands
- Memberships, education platforms, and community-driven businesses
If you’ve got a team, clients, and a backstage mess, we can turn your chaos into couture.
Your future self will thank you
We’ve already helped 45+ service business owners strip out the chaos, pour themselves a glass of freedom, and finally breathe again. Within 30 days, most see an 80% drop in team comms and gain back 10+ hours a week. Aka actual CEO time, or that Maldives villa holiday you’ve been “manifesting” for three years.
You don’t have to keep being the duct tape holding it all together. It’s time for systems that feel like silk, team rhythms smoother than marble floors, and space to sit in your penthouse suite, not the broom closet.
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