VIP Results Lounge
45+ businesses transformed & 20+ hours/week freed on average
These aren’t glossy Insta-stories or “overnight success” myths. They’re the real before-and-after journeys of founders who were drowning in emails, stuck in babysitter mode, or losing weekends to overblown projects, and what happened once we stepped in.
We’ve worked with 45+ service businesses to kill the chaos, free up 20+ hours a week, and hand CEOs their freedom back.
Ready to see what’s possible when the chaos finally stays buried? Keep scrolling.
Results worth toasting
45+ businesses transformed from bottleneck chaos to CEO glow
20+ hours/week freed (avg) = time back for strategy, holidays, and actual sleep
150+ roles successfully hired, from first VAs to full leadership teams
$2.5M+ revenue unlocked and growth made possible by systems that stick
30%+ admin time saved with less busywork, more big moves
Google ⭐⭐⭐⭐⭐
“As a business owner and mum of two, I was overwhelmed with recruitment. Chrissy and Grow Advantage stepped in and delivered outstanding support to help my VA agency grow.”
- Jess Whatman
A few of our favourite glow-ups
Eva Hall
CLEAN THE NEST
From drowning in quotes and invoices → to 20-25 hours/week freed in 30 days
What we did:
Revenue streams expanded, team running without daily micromanagement
What she said:
“This is the first week I feel like I’m finally getting ahead.”
Em
Digital Education & Memberships
From solo operator stuck in admin → to a team of 4 and <25 hours/week work
What we did:
Full onboarding + comms systemised, CEO back in her role
What she said:
“I get to do just the work I love-and live my actual life.”
Corrina Rawlinson
Spotty’s Mechanical
From firefighting across two businesses → to clear roles and 20+ hours/week mental load gone
What we did:
EA + VA hired, SOPs live, comms restructured
What she said:
“Chrissy gave me the headspace and structure to get it done without burning out.”
"Not every business needs long-term ops support. Sometimes you need a high-impact project to clean up the mess, get systems in place, and hand back your sanity. These bespoke projects give founders the structure they were missing - and results they could feel in weeks, not months."
- Sarah & Brian - Barkly Plumbing
Fractional Integrator & Operations Partnerships
Some founders don’t need another VA or shiny tool. They need a chaos clean-up crew. That’s us. We take on strategy, team, and systems so you can stop babysitting your business and start enjoying the freedom to do what you do best.
Eva Hall - Clean the Nest
CEO in survival mode
Eva had a thriving residential organising business with a team of 12 cleaners, but she was still quoting, invoicing, handling every client call, and plugging delivery gaps herself. She was drowning in admin, unable to market or grow, and her big dream (taking a real holiday) felt impossible.
Why it wasn’t working:
No clear team structure
Cleaner recruitment done ad hoc
Eva stuck in every client interaction
60+ hours a week, no breathing room
The ops glow-up
Redefined her CEO role (from doing everything → leading growth)
Hired & trained an operations assistant + offshore VA
Documented cleaner recruitment, onboarding, and workflows
Built weekly team rhythms, comms structure, and a training library
What changed (fast)
20-25 hours/week freed in the first 30 days
Revenue streams expanded, team running without micromanagement
Eva out of daily ops and finally working in her zone of genius
“This is the first week I feel like I’m finally getting ahead. The schedule’s sorted, the new team’s settled, and I’m not the only one holding it all together.”
Em - Digital Education & Memberships
When chaos ran the show
Em was delivering powerful digital education, but behind the scenes it was chaos. She had one overwhelmed team member juggling admin, client comms, and community management - and everything else bounced back to her. Her goal: build a team that could run the membership without her being the glue.
What had to change
Membership growing but no operational backbone
Avoided hiring because it felt “too hard”
Stuck in client comms + onboarding
Working 40+ hours a week on busywork
Systems, people, sanity
Clear org structure & 90-day growth plan
Hired, onboarded, and trained an EA + OBM
Fully systemised client onboarding + comms
SOPs + training library built using her existing tools
Weekly CEO time protected via EA
The CEO upgrade
Team grew from 1 → 4 in 90 days
Em now works <25 hours a week
Client comms + onboarding run without her
Hiring no longer overwhelming because it’s fully systemised
Corrina Rawlinson - Spotty’s Mechanical
The pre-glow era
Corrina was juggling two businesses: a busy mechanical workshop and her personal brand, She’s Honestly Mental. Every hire was reactive, onboarding was nonexistent, and Corrina was the default problem-solver for her entire team. She admitted: “I wake up each day shitting myself because there’s so much to do.”
The chaos culprits
No SOPs or team clarity
Every decision bottlenecked with Corrina
Firefighting across two businesses daily
Low profitability, high stress, no strategic headspace
Then we came in
Delegation matrix + escalation pathways
Custom hiring process for EA + VA
Slack set-up with governance structure
Onboarding checklists, SOPs, and policy docs
Clear role definitions for Corrina, Jared, and team
Leadership rhythm to protect Corrina’s CEO time
First-class finish
EA + VA hired and operational in 30 days
SOPs documented, onboarding systemised
20+ hours/week mental load gone
Clear team structure and compliant HR in place
“Chrissy gave me the headspace and structure to get it done without burning out. She’s helped my business, my relationship, and even made me a better mum.”
Bespoke Operations Projects
Not every business needs long-term ops support. Sometimes you need a high-impact project to clean up the mess, get systems in place, and hand back your sanity. These bespoke projects give founders the structure they were missing - and results they could feel in weeks, not months.
Sarah & Brian - Barkly Plumbing
Life before us
A thriving plumbing business running on scraps of paper, individual memory, and ad hoc communication. Onboarding new plumbers was slow, mistakes were costly, and Sarah was stuck chasing paperwork instead of driving growth.
Why it wasn’t working:
No central job management system
Inconsistent client onboarding
Training new hires took weeks
Errors and rework eating profit
The system reset
Centralised job management workflow
Onboarding guides with role expectations
Digital training assets to reduce repeat explanations
Comms structure to keep plumbers aligned
Template library for quotes, invoices, and client comms
Life after the fix
New plumbers onboarded in days, not weeks
30% fewer job errors
Consistent client experience across the board
Sarah no longer “walking manual” for the team
“We finally have one way of doing things - and it works.”
Louise - Nosh Dietitians
Chaos snapshot
Louise was running multiple clinics, but her team was drowning in email threads, admin, and inconsistent onboarding. She was the point of escalation for everything, with morale slipping as comms broke down.
The ops offenders:
Endless email chains
Onboarding varied by location
Booking system duplications
Louise fielding every “quick question”
Our system reset:
Rolled out Slack with clear channels
SOPs for onboarding, bookings, and follow-up care
Booking system optimised to cut admin
Role mapping so Louise wasn’t the bottleneck
Quick-access training library for practitioners
The CEO upgrade:
30% admin time saved across the team
Faster, consistent onboarding for new hires
Happier, better-connected culture
Louise back in her CEO role
“I finally get to focus on growth instead of inbox firefighting.”
Mini - EveryShot
The reality check
Mini’s agency had a great reputation and team, but she was stuck in indecision. Roles were blurred, clients were slipping through cracks, and she was wasting energy on the wrong tasks.
Roadblock central
No role clarity
Inconsistent client delivery
Comms tools all over the place
Unclear offers + packages
The glow-up plan
Defined roles + aligned responsibilities
Clarified deliverables + created scalable packages
Shifted comms to Slack, grouped client cohorts
CEO-focused weekly schedule + stronger boundaries
Her new normal
Team empowered to own their roles
Clearer, happier client experience
Mini back in leadership and growth
Less indecision, more clarity
“This was the best decision I’ve made for my business - huge eye-opener.”
Jess - AgentSync
What we walked into
Jess’s VA agency was growing fast, but onboarding was messy. Every client experience looked different, and her team wasted hours repeating the same admin tasks.
Hidden time thieves
No consistent client onboarding
Repetitive admin eating time
Team tied up in FAQ replies
Client experience inconsistent
Our chaos-killer moves
Documented onboarding for clients + new VAs
Automated follow-ups + FAQs
Client-facing onboarding guide
Email nurture sequences for proactive client comms
Freedom unlocked
Faster, smoother onboarding
More professional, consistent client welcome
Team freed up for higher-value work
Jess able to focus on growth
“This was cost-effective, strategic, and worth every cent.”
VIP Experiences / Intensives
When you don’t have months to wait, you book a VIP sprint. These 1-3 day intensives deliver clarity, systems, and team fixes fast - so founders walk out with answers, assets, and breathing room to grow.
Julia Chalmers - MCC Education
The weight of it all
Julia was running an overloaded education business with no clear team structure. Every task and question landed on her plate, and she had no roadmap for growth.
Why growth felt impossible
Undefined org chart
Overworked CEO role
No recruitment tools or resources
Team interruptions killing focus
One day. Big shift.
In one VIP day we:
Designed her org chart + growth roadmap
Scoped immediate priority roles
Built full hiring packs (ads, interview scripts, onboarding checklists)
Rolled out Slack for team comms
Clarity in high definition
VA hired within weeks
Content creator role scoped and ready to post
Julia finally freed to focus on growth projects
“Having the org chart and hiring packs in place was such a relief. I could actually see the path forward and hire with confidence.”
Alisha Wood - Mentoring Young Minds
Scaling on empty
Alisha’s K-12 tutoring business was scaling fast, but every single operation ran through her. From tutor management to onboarding, she was maxed out.
Where it kept breaking
No centralised tutor system
All hiring done manually by Alisha
Constant interruptions from tutors + parents
Growth capped by her capacity
Three days. Total reset.
Over a 3-day VIP intensive we:
Rolled out TutorCruncher for scheduling + tutor management
Hired two VAs for admin and recruitment
Introduced Slack for streamlined comms
Built recruitment + onboarding system for future hires
Breathing room for growth
Alisha freed from daily ops
Scalable tutor onboarding process built
Hiring system on autopilot
More time to expand her programs
“I finally have breathing room. The systems are in place, tutors are onboarded without me, and I can focus on building the business again.”
Megan - Vanish Skin & Laser Clinic
Behind the clinic doors
Megan was running her solo clinic while juggling bookings and trying to manage marketing with no real support. Appointment gaps and inconsistent campaigns left revenue vulnerable.
The gaps that cost her
No structured marketing plan
Rebooking gaps between clients
No admin support for implementation
CEO buried in tasks, not strategy
Two days to turn it around
In a 2-day VIP sprint we:
Hired two VAs (admin + marketing support)
Built a 12-month marketing calendar
Designed seasonal campaign strategy
Automated rebooking + follow-up offers
A pipeline that flows and a CEO who glows
Consistent marketing output locked in
Fewer booking gaps
Megan back working on the business, not buried in it
Future-proofed client pipeline
““The VIP sprint gave me structure and consistency. Marketing runs without me now and the clinic is finally predictable.”
Hiring & Recruitment Wins
Scaling a service business without a hiring system is like trying to build on quicksand; exhausting, unpredictable, and impossible to sustain. These founders came to us overwhelmed by recruitment chaos. We built the frameworks, found the right people, and set them up with systems that attract talent on repeat.
Lucy - Mother’s Help
The weight of it all
Lucy’s business was growing quickly, but constant demand for new staff meant she was stuck in a cycle of scrambling. Every hire felt like starting from scratch, and the lack of a repeatable process left her exhausted.
Where it kept breaking
No consistent recruitment system
Over-reliance on word of mouth
No onboarding templates or training structure
CEO drowning in the hiring loop
The fix
Built active + passive recruitment strategy
Designed attraction campaigns via social channels
Wrote clear job descriptions + ads
Created screening scripts + interview templates
Delivered onboarding + training packs for new staff
The CEO glow
Faster, easier hiring
Repeatable recruitment system in place
Business finally able to grow without bottlenecks
CEO energy redirected to clients + growth
“It really was a massive success for me and my small business, which is now growing as I always dreamt it would… with Grow Advantage keeping me 100% accountable.”
Nimo - Essential Health & Disability Services
Behind the hiring panic
Nimo’s business was scaling fast in a high-demand sector, but recruitment was reactive and overwhelming. She desperately needed an Operations Manager and multiple team members - yesterday.
The roadblocks
No documented hiring process
High-volume growth with low candidate availability
Nimo doing all recruitment herself
Urgent need for senior role + multiple hires
The fix
Recruited an Operations Manager end-to-end
Designed custom recruitment library (ads, templates, scripts, checklists)
Managed sourcing, shortlisting, and onboarding
Optimised interview + offer process for higher conversions
The first-class finish
9 hires in 2 months
40% revenue growth unlocked
Recruitment no longer bottlenecked by Nimo
A system that keeps scaling with the business
“In two months, we went from hiring chaos to a full team. I finally have the right support and can focus on leading instead of chasing resumes.”
The glow vault
Proof isn’t just in the stories. It’s also in the assets and systems that keep running long after we’ve stepped back.
Every project leaves behind documented systems, tools, and workflows.
Here’s a preview of the kind of deliverables our clients walk away with:
Org Chart +
Role Definitions
Clear structure and responsibilities across the team
Slack Governance &
Channel Map
Communication structured for scale
Leadership Rhythm /
Weekly Agenda
Meetings that protect CEO time and keep the team aligned
Onboarding Checklists
Consistent, repeatable new-hire experiences.
Recruitment Pipelines
Active + passive hiring processes mapped end-to-end.
Training Libraries / SOP Index
Knowledge captured so the business doesn’t depend on one person.
"Chrissy and Sophia were a godsend. They helped me remove the overwhelm of hiring and guided me to successfully build the team I needed."
- Nimo Ahmed
Methodology: Why This Works
Every founder we work with runs through the same model. Because while chaos is, well, chaotic, it isn’t random. It shows up in predictable ways. The Grow Advantage Model strips out bottlenecks, fixing the weak spots, and building businesses that scale without chewing up their CEOs.
Step 1: DEFINE - Strategy & Leadership
We start by pulling the vision out of your head and making it real. That means:
Designing your CEO Blueprint
Mapping the mountain and setting milestones
Clarifying your leadership role so you’re not the “everything person” anymore
This stage is about direction. You stop winging it and start leading with clarity.
Step 2: OPTIMISE - Operations
Here’s where the chaos gets cleaned up. We:
Streamline your backend and tighten workflows
Restructure team rhythms and communication so things flow
Align delivery so clients get a seamless experience
It’s the ops makeover your business has been waiting for, with less déjà-vu questions and more daily sparkle.
Step 3: MAXIMISE - Growth
With the foundations in place, we scale safely and sustainably:
Hiring the right people (and onboarding them so they stick)
Giving your team the tools and systems to shine
Building feedback loops and continuous improvement cycles
This is where your business steps into its CEO glow-up: more revenue, more delivery capacity, and space for you to think big.
More confetti moments
“Chrissy is an incredible wealth of knowledge. She supported me with hiring an offshore VA, creating new packages, and clarifying exactly what scaling could look like for my business.”
“Chrissy helped us through a tricky HR issue with clear, concise guidance. She was responsive, professional, and made a stressful situation feel simple.”
“Chrissy helped us through a tricky HR issue with clear, concise guidance. She was responsive, professional, and made a stressful situation feel simple.”
“From hiring steps to audits to bonus advice, Chrissy has given me the tools and support I needed to grow my business.”
“Chrissy made it easy to define and package a job role I’d been struggling with. She saved me time, gave me clarity, and made the whole process stress-free.”
“Chrissy’s expertise in hiring gave me the clarity and confidence I needed to grow my dream team. I now feel certain in my decisions.”
“As someone new to hiring, Chrissy made the process easy. She walked me through the Scale Up and Grow CEO package, gave me my next steps, and helped me set my team up for success.”
“Chrissy and Sophia were fantastic in helping us hire for two roles in our growing virtual team. The process was seamless, professional, and stress-free.”
“I was instantly drawn to Chrissy’s warmth, openness, and confidence. She’s the kind of person you immediately trust to support your business.”
“Chrissy walked me through my next steps for team management in a strategy call. She gave me clarity on how to support my growing team and plan for the future.”
“Our experience with Chrissy and Sophia at Hiring Advantage was fantastic. Smooth, attentive, and professional from start to finish.”
Your before-and-after starts now.
You’ve seen the receipts. Real founders, real fixes, real freedom. The only difference between their before-and-after and yours is taking the first step.
Your rosé reset doesn’t have to wait. Let’s glow!
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