Welcome to the Tekatix Blog & Help Center
Where Business Meets Simplicity
We get it—running a business, managing clients, building funnels, sending campaigns… it’s a lot. That’s why we created Tekmatix: to make it easier. And this blog? It’s your space to learn, grow, and stay inspired.
Here, we break down the complex stuff into real-world advice, practical tools, and stories from people just like you. No tech jargon. No fluff. Just helpful content you can use right now.
Use the search bar below to look for help articles you need.
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
Use the search bar below to look for help articles you need.
Latest Blog Posts
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
Marketing
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
CRM
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
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Web Design
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
Checking Conversation Message Details
All messages in your Conversations section have a vertical navigation menu. (The three dots menu dropdown will appear when you hover over a message.) Select “Details” from the dropdown to view various message details including the direction of the message, type of message, if a specific automation automatically fired it off (vs. being manually sent), and more. Using this feature, you can take more control over managing your conversations and understanding where specific messages come from.
Follow these simple steps to view your message details…
Step 1: Accessing the Message Details
Navigate to Conversations
Click into a conversation and hover over a message to display the 3 dot menu.
Choose “Details” and a popup window will appear.
Step 2: Understanding the Message Details
In the popup window, you’ll be able to view various message details.
You can see the from/to information and view the message direction (inbound and outbound).
Details also include a date/time stamp.
Any automations that fired off the communication message will be hyperlinked in the popup (such as a workflow, trigger, campaign, or bulk action).
