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How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
Back to Blog

Latest Blog Posts

How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
Back to Blog

Marketing

How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
Back to Blog
How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
Back to Blog

CRM

How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
Back to Blog
How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
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How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
Back to Blog
How-To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

May 25, 20254 min read

How To Use Smart Lists in Tekmatix to Organize & Automate Your Contacts

Smart Lists are a powerful Tekmatix feature designed to help you organize, segment, and manage your contact database automatically. Whether you're running marketing campaigns, targeting leads, or simply trying to stay organized—Smart Lists ensure you're always working with accurate, up-to-date contact groups.

In this guide, we’ll walk you through:

  • What Smart Lists are

  • Why they’re important

  • How to create and manage them

  • A sample use case

  • Common questions and answers


Why Smart Lists Matter

Smart Lists save you time and improve accuracy when it comes to segmentation and automation. Here’s why they’re essential:

  • Real-time updates – Lists update automatically based on filters you define

  • Better targeting – Send campaigns to the right audience without manual cleanup

  • Clean CRM management – Keep your contact list organized without effort

  • Automation-ready – Use Smart Lists as triggers or filters in your workflows


What Is a Smart List in Tekmatix?

A Smart List is a dynamic contact list that updates automatically when contacts match (or stop matching) your selected filters. Unlike a static list that you update manually, a Smart List is always current.

For example, if you create a Smart List for leads tagged “Webinar Attendee,” any new contact with that tag will be instantly added to the list—no manual action required.

You can access Smart Lists by navigating to:
Subaccount → Contacts → Smartlists


How to Create a Smart List in Tekmatix

Follow these steps to build your first Smart List:

Step 1: Open Smart Lists

  • Go to Contacts → Smart Lists

  • Click on “More Filters”

Step 2: Add Filter Conditions

  • Choose one or more filters (e.g., tag, status, last activity, custom fields)

  • Enter your criteria (e.g., Tag = “New Lead” or Last Activity > 30 days)

  • Click Apply to activate the filter

Step 3: Combine Filters (Optional)

  • Use AND to add more filters for precise segmentation
    (e.g., Tag = “New Lead”
    AND Last Email Opened < 30 days)

Step 4: Save the List

  • Once your filters are ready, scroll down and click “Save as Smart List”

  • Name the list and hit Save


How to Manage & Edit Smart Lists

Once your Smart List is saved, you can always come back to adjust it.

To Access:

  • Go to Contacts

  • Select the Smart List name at the top

To Edit:

  • Click the pencil icon next to a filter to modify it

  • Use the trash icon or “X” to remove a filter

  • Click the save icon to store your changes

To Organize:

  • Click “Manage Smart Lists” in the upper-right corner

  • From there, you can rename, duplicate, share, or delete lists


Sample Scenario: Re-Engagement Campaign

Objective: Create a list of contacts who haven’t been contacted in the past 90 days so you can send them a re-engagement email.

How-To:

  1. Go to Smart Lists > All Contacts

  2. Click “More Filters”

  3. In the filter search bar, type Last Activity

  4. Select the filter and set it to “More Than” → 90 Days

  5. From the columns dropdown, enable Last Activity

  6. Click the plus icon (+) to save this as a Smart List
    Name it:
    Inactive - 90 Days

You now have a dynamic list that updates automatically—every time someone hits 90 days of inactivity, they’ll show up here, ready for your next campaign.


FAQs About Smart Lists in Tekmatix

Q: Can I manually add contacts to a Smart List?
No. Contacts appear based on filters. However, if you apply a tag or update a field that matches the list’s criteria, the contact will be added automatically.

Q: Can all users see every Smart List?
By default, Smart Lists are tied to the user. However, you can share lists with other users via Manage Smart Lists > Share Button.

Q: Can I transfer a Smart List to another Tekmatix account or snapshot?
Currently, Smart Lists cannot be exported or moved between subaccounts.

Q: Do I need admin permissions to create Smart Lists?
Yes. If you don’t see the Smart List tools, check your user role or ask an admin for access.


Final Tips

  • Smart Lists are perfect for automations—use them as triggers or filters in your workflows

  • Keep your filters simple at first, then gradually build more advanced lists as your campaigns evolve

  • Check your Smart Lists regularly to ensure filters are still aligned with your strategy


Recap

Smart Lists in Tekmatix help you:

  • Save time on segmentation

  • Target campaigns more effectively

  • Keep your CRM tidy and up-to-date

  • Enable powerful automations

Once you get the hang of them, Smart Lists will become one of the most useful tools in your Tekmatix toolkit.


How to create a Smart List in TekmatixAutomatically segment contacts in TekmatixFilter contacts by tags or activity TekmatixHow to automate contact segmentation in TekmatixUse Smart Lists in marketing workflows TekmatixHow to organize CRM contactsCreate dynamic contact listsManage customer lists in TekmatixContact automation in TekmatixWorkflow triggers with contact listsTekmatix Smart ListsCRM contact segmentation
Back to Blog

© TekMatix 2025

© TekMatix 2025